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Our Newsletter


Shipping & Returns

Returns Policy

You may return most new, unopened items within 20 days of delivery for a full refund. Each Brand has it's own return policy in the detail of each model.  Please read the return policy carefully.  We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). A RA # must be written on the outside of the box before shipping.  RA #s will be issued by email on request.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Units that you open and are dead out of the box, must be put back in the box with all materials that came in the box and not damaged and returned to us after getting an RA # that we will provide.  Keep the original box and all materials that come in the box for the period of time specified by your product.  Units that have a hardware defect in this period can be returned as well.

Shipping
Most Shippments of order placed before 1PM are shipped the same day!  Average days to recieve your order is 2 Days!  Business days only and excluding Holidays.

We can ship to virtually any address in the Continental US. Note: We do not ship outside the US.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.  Most products are based on Flat Rate Charges and don't reflex on the size or weight.